Return Policy

Return & Refund Policy – CrazyCart4u

At CrazyCart4u, we want you to shop with confidence. If you’re not completely satisfied with your purchase, we’re here to help with an easy and transparent return and refund process.

✅ Return Eligibility

To be eligible for a return:

• The item must be unused, unworn, and in its original condition.
  
• It must be returned with original packaging, tags, and accessories.
• Proof of purchase (order ID or receipt) is required.
  

⏱️ Return Timeframe

• You can request a return within 7 DAYS of receiving your order.
  
• Return requests made after this period may not be accepted.
  

💰 Refund Process

• Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
  
• If approved, the refund will be processed to your original payment method within 24-48 hours. In the case of Cash on Delivery (COD) orders, refunds will be issued via bank transfer or store credit.
  

🔁 Exchange Policy

• We offer exchanges for items that are defective or damaged or if you received the wrong product.
  
• Exchanges are subject to product availability.
  

📦 Damaged or Defective Products

• If you receive a damaged, defective, or incorrect item, please contact us within [7 DAYS] of delivery.
  
• Share clear photos/videos of the issue for quick resolution.
  
• We will arrange a replacement or full refund at no extra cost.